Senior Director, Convergys India Services Pvt. Ltd.
Chitra started ten years back as an Operations Manager with Convergys in 2003. Her strengths, skills and hard-work along with her operational excellence, solid performance, leadership and success with responsibilities such as change implementations and client relationship management enabled her to continue to grow in her role.
She has been on her road to success and has earned herself a reputation of being a passionate and hands-on leader. She has contributed to the overall growth of Convergys in India and has built some strong long lasting client relations in the field. She has a proven track record in client relationship management and demonstrates strong capability in driving continuous improvement in customer satisfaction and financial management.
In her experience of almost 20 years now, she has worked with Motorola and Wipro. She has a Master’s degree in Marketing, and is a graduate in Physics.
She loves reading books and watching movies especially crime and mystery genre. She is an avid reader and loves music. In her busy schedule she has participated in the Shaimak Davar Dance Troupes several times.